Terms of Service

Last updated: October 2026

These Terms and Conditions govern your access to and use of solvangi.top, including purchases made through the Solvangi online store.

Solvangi is operated by Solvangi LLC, a limited liability company registered in Colorado, United States.

By accessing our website or placing an order, you agree to these Terms and Conditions and the applicable policies published on our website. Please review them carefully before making a purchase.

Eligibility and Account Information

You must have the legal capacity to enter into a binding agreement under applicable law or use the website with the involvement of a parent or legal guardian.

When placing an order, you agree to provide complete, accurate, and current information, including your name, email address, billing information, and delivery address.

You must be authorized to use the selected payment method. You are responsible for maintaining the confidentiality of any account credentials associated with your use of the website.

Acceptable Use

You agree to use our website only for lawful purposes and in accordance with these Terms.

You may not use the website to submit fraudulent orders, access another customer’s account without authorization, interfere with website security, distribute malicious software, misuse promotional offers, or engage in activities that violate applicable laws.

Unauthorized reproduction, automated extraction, commercial exploitation, or redistribution of protected website content is prohibited except where permitted by applicable law or authorized in writing.

Products and Production Variations

Solvangi offers products that may include apparel, personalized gifts, home decor, and lifestyle accessories.

We aim to provide accurate product descriptions, images, available options, pricing, size information, and relevant specifications.

However, minor variations in color, print placement, stitching, texture, measurements, or finish may occur within reasonable manufacturing tolerances.

Colors displayed on screens may vary depending on device settings and display technology.

Many products are made to order and are manufactured, printed, or personalized after an order is accepted.

Production time is separate from shipping transit time. Please review our Shipping Policy for estimated processing and delivery timeframes.

Personalized Content

For products that offer personalization, customers are responsible for reviewing and submitting accurate names, dates, numbers, messages, photographs, images, and other customization details.

By submitting text, images, artwork, or other materials, you confirm that you have the legal right or appropriate permission to use those materials for the requested product.

We reserve the right to reject or cancel personalization requests containing unlawful, infringing, abusive, discriminatory, or otherwise prohibited content.

If a personalization request cannot be fulfilled, we will contact the customer when appropriate or arrange a refund for any payment collected for an order we cancel.

Order Acceptance

Submitting an order through our website does not automatically guarantee final acceptance.

All orders are subject to payment verification, product availability, fulfillment capability, and applicable legal requirements.

We may hold, refuse, or cancel an order because of payment failure, suspected fraud, pricing or technical errors, product unavailability, shipping restrictions, unlawful customization requests, or abusive conduct.

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

Refund processing times may vary depending on the payment provider and financial institution.

Prices, Taxes, and Payment

Unless otherwise clearly displayed, product prices on our website are listed in United States Dollars (USD).

The total amount payable at checkout may include product prices, applicable discounts, shipping charges, and taxes collected by Solvangi.

Available payment methods are displayed during checkout. Payment transactions are handled through the applicable payment providers.

These providers may perform payment authorization, security verification, identity verification, or fraud prevention checks.

For international orders, customs duties, import taxes, brokerage fees, or similar destination charges may apply separately unless expressly stated otherwise at checkout.

Customers should review their final order total and applicable charges before completing payment.

Cancellations and Changes

Because many Solvangi products are made to order, production may begin shortly after payment confirmation and order acceptance.

Customers who wish to request an order change or cancellation should contact our support team as soon as possible.

Changes and cancellations cannot be guaranteed once production has started.

Eligibility, applicable deadlines, and available resolutions are explained in our Refund, Return & Cancellation Policy.

Nothing in this section limits cancellation rights that cannot be excluded under applicable consumer protection laws.

Shipping and Delivery

Orders may be produced and dispatched by independent manufacturing and fulfillment providers. The manufacturing or shipping origin may vary depending on the product and assigned provider.

Estimated delivery time includes production time and carrier transit time.

Delivery estimates are provided for planning purposes and are not guaranteed arrival dates.

Customers are responsible for submitting complete and accurate delivery information.

Multiple products purchased in the same order may be shipped separately and may arrive on different dates.

Shipping charges, delivery destinations, estimated timeframes, tracking information, and shipment-related procedures are described in our Shipping Policy.

Refunds, Returns, and Replacements

Return, refund, cancellation, and replacement eligibility depends on the product, reason for the request, condition of the item, supporting evidence, and applicable reporting period.

Because certain products are customized or made specifically for each customer, they may not be eligible for returns or exchanges based solely on personal preference, incorrect size selection, or changes of mind, except where required by applicable law.

If a product arrives damaged, defective, incorrectly manufactured, or different from the confirmed order specifications, customers should contact our support team within the reporting period stated in our Refund, Return & Cancellation Policy.

Customers should not send products to our registered business address or another location without receiving written return instructions.

Our Refund, Return & Cancellation Policy explains the applicable eligibility requirements, reporting procedures, and available resolutions.

Nothing in these Terms excludes or restricts consumer rights or remedies that cannot legally be waived.

Intellectual Property

The Solvangi name, original website content, graphics, photographs, product descriptions, website layout, and original designs may be protected by applicable intellectual property laws.

Certain products or materials may also incorporate content used under appropriate licenses or permissions from third parties.

Accessing our website or purchasing a product does not transfer ownership of intellectual property rights associated with the website or its protected materials.

Unless authorized by the relevant rights holder or permitted by law, users may not reproduce, distribute, publish, sell, license, or commercially exploit protected content.

Customer Reviews and Feedback

Customers may submit reviews, comments, suggestions, or feedback about their purchases and shopping experience.

Submitted content must be lawful, genuine, and must not infringe the rights of others.

By voluntarily submitting content intended for public display, you grant Solvangi LLC a non-exclusive, worldwide, royalty-free license to display, reproduce, format, and use that content in connection with our website, products, customer service, and marketing activities, subject to applicable law.

We may moderate or remove content that violates these Terms, applicable laws, or reasonable publication standards.

Third-Party Services

Solvangi may use independent service providers for payment processing, manufacturing, printing, fulfillment, shipping, website hosting, analytics, and related business operations.

These providers may operate under their own terms, privacy policies, and service conditions.

Links to external websites may be provided for convenience or informational purposes.

We do not control all third-party services and are not responsible for activities outside our reasonable control, except where responsibility is imposed by applicable law.

Website Availability and Liability

We aim to maintain accurate information and reliable website functionality. However, website access may occasionally be interrupted due to maintenance, technical issues, updates, or circumstances outside our reasonable control.

To the fullest extent permitted by applicable law, Solvangi LLC is not liable for indirect, incidental, special, or consequential losses arising solely from website use or temporary unavailability.

Where liability is legally established in connection with a specific purchase, our total liability will generally not exceed the amount paid for the affected order, except where applicable law requires otherwise.

Nothing in these Terms excludes liability or legal remedies that cannot be limited under applicable law.

Suspension and Refusal of Service

We reserve the right to restrict access to the website, refuse service, suspend accounts, or cancel orders when reasonably necessary to investigate suspected fraud, protect customers and service providers, prevent unlawful activity, respond to abusive conduct, or comply with legal obligations.

Any cancellation involving a completed payment will be handled in accordance with our published refund policies and applicable law.

Governing Law

These Terms and Conditions are governed by the laws of the State of Colorado, United States, subject to mandatory consumer protection laws and other applicable legal requirements.

If a dispute arises, customers are encouraged to contact our support team so that we can attempt to resolve the matter through reasonable written communication before formal legal proceedings.

This provision does not limit any rights or legal remedies available to consumers under applicable law.

Changes to These Terms

We may update these Terms and Conditions to reflect changes in our business operations, products, services, legal requirements, or website functionality.

Updated Terms will be published on this page with a revised effective or last updated date.

Unless otherwise stated, changes take effect when published and do not retroactively alter completed purchases where prohibited by applicable law.

Customers are encouraged to review these Terms periodically.

Contact Information

If you have questions regarding these Terms and Conditions, your order, or our store policies, please contact us using the information below.

Customer Support Email:
[email protected]

Support Hours:
Monday–Friday, 9:00 AM–5:00 PM Mountain Time

Typical Response Time:
Within 1–2 business days.