Nanga Brands is operated by Nanga Brands LLC, a Colorado limited liability company.

Many products are created after payment confirmation using the size, color, design, quantity, and personalization submitted at checkout.

Production generally takes 3–7 business days, excluding weekends and U.S. public holidays.

United States orders are estimated at 10–17 business days total. International orders are estimated at 13–27 business days total. These estimates include production and carrier transit.

U.S. orders under $100 have $7.95 standard shipping. Eligible U.S. orders of $100 or more receive free standard shipping. Most supported international destinations have a $9.95 flat rate.

Yes, when tracking is available. The first scan may take up to 72 hours after label creation.

Products may be made at different facilities and may ship with separate tracking numbers.

Cancellation may be approved before production begins when requested within 24 hours on business days or 48 hours on weekends and U.S. public holidays.

Made-to-order products generally do not qualify for change-of-mind returns or exchanges. Eligible defects and fulfillment errors are reviewed under the Refund, Return & Cancellation Policy.

Contact us within 30 days of the recorded delivery date with the order number, explanation, and clear photographs.

Approved refunds are normally submitted to the original payment method within 5–7 business days. The payment provider may take additional time to display the credit.

The methods displayed at checkout may include major cards, PayPal, Apple Pay, Google Pay, or other supported options.

They may. Unless checkout states otherwise, duties, VAT, import taxes, and brokerage fees are the recipient’s responsibility.

Use the chart on the specific product page and compare it with a similar garment you own. Size names can fit differently between products.

Email [email protected]. Support hours are Monday–Friday, 9:00 AM–5:00 PM Mountain Time, with a typical response within 1–2 business days.