Payment Policy

Last updated: July 2026

This Payment Policy explains accepted payment methods, currency, authorization, security, refunds, and transaction review for purchases made on nangabrands.com.

Currency

Unless checkout clearly states otherwise, prices and charges are displayed and processed in U.S. Dollars (USD). A bank or payment provider may apply its own exchange rate or conversion fee when the customer account uses another currency.

Payment Options

Available methods are the options actually displayed during checkout. Depending on location, device, currency, and provider availability, these may include:

• Major credit and debit cards.
• PayPal.
• Apple Pay or Google Pay where displayed.
• Other supported methods shown at checkout.

Authorization

By completing checkout, the customer authorizes the selected provider to charge the final amount shown, including products, customization charges, shipping, taxes collected through checkout, and applied discounts.

An automated confirmation indicates that an order request was received. It does not prevent review for payment failure, fraud, product availability, customization restrictions, or legal compliance.

Secure Processing

Sensitive payment credentials are processed through the systems of the payment provider. Nanga Brands does not directly store complete card numbers or card security codes on its own website servers.

We may receive limited transaction information such as status, reference number, payment method type, billing details, fraud-screening results, or information needed for refunds and disputes.

Billing Accuracy

Customers must enter current and accurate billing information. A payment may be declined when the billing address does not match, the card is expired, funds are unavailable, the bank blocks the purchase, or additional verification is required.

Security and Fraud Review

We or a payment provider may hold, verify, decline, or cancel a transaction involving inconsistent information, unusual activity, unauthorized payment use, suspected fraud, or legal restrictions.

If a canceled transaction was successfully charged, the applicable amount will be returned to the original payment method.

Taxes and International Charges

Taxes collected by the website are displayed during checkout. International recipients may separately owe duties, VAT, brokerage, or import fees charged by authorities or carriers.

Discounts

Discount codes must be entered before payment. Offers may have dates, product exclusions, destination limits, minimum-order requirements, or other stated conditions. Discounts cannot normally be added after checkout or exchanged for cash.

Duplicate or Unrecognized Charges

Contact [email protected] with the order number, date, amount, and a screenshot with sensitive account details hidden.

A pending authorization may not be a completed charge and may disappear automatically if the transaction is not completed.

Refunds

Refund eligibility is governed by the Refund, Return & Cancellation Policy. Approved refunds are normally submitted to the original payment method within 5–7 business days. The provider may require additional posting time.

Payment Disputes

Customers are encouraged to contact us promptly regarding an unrecognized charge or order problem. This does not remove any right to contact a bank, card issuer, PayPal, or another provider.

In a dispute, we may submit relevant order records, communications, production information, tracking, delivery evidence, and published policies to the payment provider.